• Royal Mail Tracked & Signed
  • DHL Express 


UK Returns

We trust that your received order brings you immense satisfaction. However, we understand that there might be instances where a return becomes necessary. At Designer Shades Direct, we've streamlined the return process to ensure it's both straightforward and seamless for you.

Enjoy the convenience of returns for all orders within the UK. You have a generous window of 30 days to initiate a return for the items you received. Rest assured that we prioritise efficiency – expect a complete refund, typically processed within 48 hours of us receiving the returned products.

International Returns

Making a return from anywhere around the world is hassle-free. By simply sending back the product to us, you set in motion the refund process.

Similar to our UK policy, you have 30 days to initiate a return for international orders. Our commitment to swift processing remains unchanged – anticipate a full refund of purchase price, usually completed within 48 hours of our receipt of the returned items.